Focus on Critical Success factors in ERP Implementation

This research work studies the critical success factors in ERP implementation problems during implementation phases. A multiple case study research methodology was adopted to understand how ERP systems could not be implemented successfully. An ERP life cycle framework was applied to study the ERP implementation process and the associated problems in each phase of ERP implementation. Various critical failure factors were identified and analyzed, and three common critical failure factors like poor consultant effectiveness, project management effectiveness and poor quality of business process re-engineering were examined and discussed. It is hoped that this study will help to bridge the gap and provide practical advice for both academics and practitioners.